Using the provided USB-C charging cable, make sure that the cable is firmly plugged into the charging case and USB-C power adapter.
BLUETOOTH CONNECTION / SOUND INTERFERENCE?Įnsure speaker is within 10 meters (33 feet) of connected Bluetooth deviceĬheck the battery level: If the battery level of either the earbuds or your connectedĭevice is low, it can cause the connection to be weak or to drop.
